Refund Policy
Overview
At The Powers Group, we strive to deliver high-quality services and solutions. This policy outlines how refund requests are handled.
Eligibility
Refunds may be considered under the following circumstances:
- Services were not delivered as agreed
- A billing or processing error occurred
- Duplicate charges were made
Non-Refundable Situations
Refunds are generally not provided for:
- Change of mind after services have begun
- Lack of usage or participation
- Services that have been fully delivered
Service-Specific Notes
- Digital services, training, and advisory work may not be refundable once delivery has started
- Merchant services and financial products are subject to the terms of the underlying provider
- Custom or project-based work is non-refundable once work has commenced
Requesting a Refund
To request a refund, please contact info@powersgroup.io.
Include:
- Name
- Service or product
- Date of purchase
- Brief description of the issue
Processing Time
Approved refunds are typically processed within 5–10 business days.
Contact
For questions regarding refunds:
info@powersgroup.io
(844) 3-POWERS
(808) 481-4153