Overview
The Powers Group strives to always deliver high-quality services and solutions, this policy outlines the procedure for any refund requests during extenuating circumstances.
Eligibility
Any and all refund requests must be made within (3) weeks of the date their order was placed, or they will not be eligible for a return.
To request a refund, please contact info@powersgroup.io, and provide us with the following information:
- Your Legal Name
- The Service or Product Ordered
- Date of Purchase
- Order Number/ID
- Provide a Brief Description of the Issue
Non-Refundable Exceptions
Refunds are generally not provided for the following reasons:
- All Services Rendered is Non-Refundable once any Labor has Begun
- All Project-based Services, Training & eLearning Content, or Otherwise Custom Solutions are Non-Refundable once any Labor has Begun.
- Lack of Use or Participation in our eLearning Offerings
- Merchant Services & Other Financial Products are Subject to the Specific Terms of the Third-Party Provider
Processing Time
Approved refunds are typically processed within 5–10 business days.
Contact
For any questions, please contact our team:
(808) 481-4153